Shipping policy

Last updated: September 1, 2026

At Dekoria, we aim to process and deliver your orders safely and as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Orders within Pakistan are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

A flat shipping fee of PKR 250 applies to orders within Pakistan.

The applicable shipping charge will be displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, tracking details may be shared with you after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate name, phone number, and delivery address information.

Dekoria is not responsible for delays or additional charges caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Orders

If your order is significantly delayed or appears to be lost during transit, please contact us. We will coordinate with the relevant courier service to investigate the shipment.